Term & Conditions

The domain name www.encourageretail.com Website is owned by (Encourage Fashion)  a company incorporated under the laws of India, with its registered office at Plot# 36 Street No. - 10, Durga Park, New Delhi-110045.

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder. It is generated by a computer system and does not require any physical or digital signatures.

By accessing our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent to allow any of your minor dependents to use this site.

You must not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction, including copyright laws.

You must not transmit any worms, viruses, or destructive code. A breach of any of the Terms will result in immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding payment information) may be transferred unencrypted and may involve:

  • Transmissions over various networks; and
  • Changes to conform to technical requirements.

Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or content without express written permission from us.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is not accurate, complete, or current. The material is for general information only and should not be solely relied upon without consulting more accurate or complete sources.

We have no obligation to update information. It is your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.


Intellectual Property

All content on encourageretail.com, including text, graphics, logos, images, and software, is the property of Encourage and is protected by Indian and international copyright laws. Use of the content without permission is strictly prohibited.


SECTION 5 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse any order you place with us. We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

You agree to provide accurate and complete purchase and account information, and promptly update your account and payment details.


SECTION 6 – ERRORS, INACCURACIES AND OMISSIONS

There may occasionally be errors in product descriptions, pricing, promotions, availability, or shipping. We reserve the right to correct such errors and cancel orders if necessary, without prior notice.

We are not obligated to update any information except as required by law.


SECTION 7 – PROHIBITED USES OF OUR WEBSITE

You are prohibited from:

  • Reproducing or exploiting any part of the website
  • Accessing or interfering with our systems without permission
  • Using the site for unlawful or fraudulent purposes
  • Uploading viruses, malware, or other harmful code
  • Communicating with or harming children
  • Engaging in activities that breach these Terms

SECTION 8 – ADDITIONAL PROHIBITIONS

You may not use the site or its content to:

  • Violate any law or regulation
  • Infringe upon intellectual property rights
  • Harass or discriminate
  • Submit misleading or false information
  • Collect personal data of others
  • Spam, phish, or hack the site
  • Interfere with the security features of the site

Violation of these prohibitions may result in termination of your access to the Service.


SECTION 9 – ENTIRE AGREEMENT

These Terms, along with any policies or legal notices posted by us, constitute the entire agreement between you and Encourage and supersede all prior communications and agreements.


SECTION 10 – GOVERNING LAW

These Terms and any agreements shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Delhi.


SECTION 11 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time. The most current version will be available on this page. Your continued use of the website constitutes acceptance of any changes.


SECTION 12 – CONSENT TO CONTACT

By registering your phone number with us, you consent to receive order, shipping, and delivery-related communications via call or SMS. We will not use your number for promotional purposes without your explicit consent.


Grievance Officer

In accordance with Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011, the details of our Grievance Officer are:

Email: encouragefashionretail94@gmail.com 
Phone: +91-7678554221
Response Time: Acknowledgment within 36 hours. Resolution within 1 month.